Regulations of the online store www.zerowasteshop.pl
- GENERAL PROVISIONS
- PROVIDING ELECTRONIC SERVICES
- CONDITIONS FOR CONCLUDING A SALES AGREEMENT
- RIGHT OF WITHDRAWAL FROM THE AGREEMENT
- COMPLAINT PROCEDURE
- PERSONAL DATA
- FINAL PROVISIONS
Terms used in these Regulations mean:
1.1. PASSWORD - a string of alphanumeric characters necessary to make an authorization while gaining access to the Account, determined independently by the Customer during the Registration process.
1.2. CUSTOMER - a natural person with full legal capacity and in accidents provided for by generally applicable regulations also a natural person possessing limited legal capacity; a legal person or an organizational unit without legal personality, which the law grants legal capacity and which it intends to conclude or conclude a Sale Agreement or a Contract for the provision of Electronic Services.
1.3. CIVIL CODE - Civil Code from November April 23, 1964 (Journal of Laws No. 16, item 93
1.4. CONSUMER - a natural person for whom conclusion of a Sales Agreement or a performance agreement Electronic services are not directly related to its business or professional activity.
1.5. ACCOUNT (CUSTOMER ACCOUNT) - a subpage of the Store, under which the Customer can make a purchase in the Online Store.
1.6. PRODUCT - a movable item available in the Online Store being the subject of the Agreement sales between the Customer and the Seller.
1.7. REGULATIONS - these regulations of the Online Store.
1.8. REGISTRATION - a one-off activity consisting in creating an Account by the Customer, made using the registration form provided by the Service Provider on the Store's website.
1.9. ONLINE SHOP (STORE) - the Service Provider's online store available at www.zerowasteshop.pl through which the Customer may conclude a Sales Agreement or a contract for the provision of Electronic Services.
1.10. SELLER - ZERO WASTE SHOP (business address Białostocki Park of Science and Technology Żurawia 71, 15-540 Białystok) entered into the Central Register and Information on Economic Activity of the Republic of Poland conducted by the minister responsible for economy, NIP 6152031073, REGON 367791164, address mail electronic: email@example.com, telephone number: +48 884 780 395 (charge as per standard connection - according to the price list of the relevant operator).
1.11. PAGE - Service Provider, Seller or Customer.
1.12. SALES AGREEMENT (AGREEMENT) - a product sales contract within the meaning of the Civil Code concluded via the Online Store.
1.13. ELECTRONIC SERVICE - a service provided electronically by the Service Provider via the Online Store.
1.15. ORDER - a declaration of will by the Customer aiming directly at the conclusion of the Agreement sale of the Product and defining its essential conditions.
2. GENERAL PROVISIONS
2.1. The provisions of these Regulations are not intended to exclude or limit any rights of the Customer who is also a consumer entitled to him by virtue of
binding legal provisions. In the event of non-compliance of the provisions of these Regulations with
these provisions, priority is given to these provisions.
2.2. The Regulations define the rules of using by customers of the Online Store.
2.3. These Regulations are the regulations referred to in art. 8 of the Act of 18 July 2002 on provision of electronic services (Journal of Laws of 2002 No. 144, item 1204, as amended), and also regulates terms of concluding Sales Agreements in the Online Store.
AE Company Edyta Adamowicz
Białystok Science and Technology Park
ul. Żurawia 71, 15-540 Białystok
NIP: 6152031073, REGON: 367791164
e-mail: firstname.lastname@example.org, phone number +48 884 780 395 (payment as per standard connection - according to the price list of the relevant operator).
2.5. The Service Provider provides the following Electronic Services via the Online Store:
2.5.1. Customer account in the Online Store;
2.5.2. An interactive form that allows Clients to place orders in the Online Store.
2.6. The minimum technical requirements necessary to cooperate with the ICT system used by the Service Provider:
2.6.1. A computer with Internet access;
2.6.2. Access to email.
2.6.3. Recommended monitor resolution: 1024x768 pixels;
2.7. The customer is prohibited from providing unlawful content.
2.8. The customer is obliged to enter data consistent with the actual state.
2.9. The Customer is obliged to use the Online Store in a manner consistent with the law and good manners keeping in mind respect for the downside
2.10. It is forbidden to use Electronic Services in an unlawfully interfering way functioning of the Online Store through the use of specific software or devices and sending unsolicited commercial information to the Online Store.
2.11. In order to ensure the security of message transmission, the Service Provider takes the funds technical and organizational appropriate to the degree of threat to the security of the Service provided.
3. PROVISION OF ELECTRONIC SERVICES
3.1. As part of the Store, the Service Provider undertakes to provide Electronic Services in the scope and on the terms set out in these Regulations.
3.2. Provision of Electronic Services by the Service Provider is free.
3.3. Conditions for concluding contracts for the provision of electronic services:
3.3.1. Agreement for the provision of Electronic Services consisting in running a Customer Account in The online store is concluded at the time of registration.
126.96.36.199. To register you must enter in the registration form the following data by the Customer: name and surname, address (street, house number, locality together with postal code), e-mail address, contact telephone number and Password.
3.3.2. An agreement for the provision of electronic services consisting in providing an interactive one the form enabling placing an Order in the Online Store is included in when you start using the above Service (adding the Product to the basket).
3.4. Agreement for the provision of Electronic Services consisting in maintaining a Customer Account in the Store Internet is concluded for an indefinite period.
3.5. The contract for the provision of electronic services consisting in providing an interactive form that allows placing an Order in the Online Store is concluded for a definite period of time and is terminated at the time of placing the Order.
3.6. Terms of terminating contracts for the provision of electronic services:
3.6.1. The customer may terminate the contract for the provision of electronic services concluded on time not marked at any time and without indication of reasons, with a 7-day deadline notice.
3.6.2. The Service Provider may terminate the contract for the provision of electronic services concluded on time not determined if the customer objectively or persistently violates the Regulations, in especially when it provides illegal content. Violation of the rules must be objective and unlawful. The termination may be filed after unsuccessful at least once a cessation of cessation or removal of violations with designation due date. Termination of the contract takes place in such a case with preservation of 14- days of notice.
3.6.3. Termination of the contract for the provision of electronic services concluded for an indefinite period by either of the Parties does not violate the rights or benefits acquired by the Parties in time duration of the contract.
3.6.4. Notwithstanding the above provisions, the Parties may terminate the contract for the provision of the Service at any time by mutual agreement of the Parties.
4. CONDITIONS FOR CONCLUDING THE SALES AGREEMENT
4.1. Announcements, advertisements, price lists and other information about the Products provided on the websites Online store, in particular their descriptions, technical and functional parameters and prices, constitute an invitation to enter into a contract, within the meaning of art. 71 of the Civil Code.
4.2. The Product price shown on the Online Store website is given in Polish zlotys and contains all components, including VAT and customs duties. Product prices, however, do not contain delivery costs which, if any, are indicated during the order placement and are available on the Online Store website in the tab "Delivery and payment costs"
4.3. The Product price shown on the Online Store website is binding at the time the Customer places an Order. The price includes the product and packaging costs. Price of delivery should be added to the price. This price will not change regardless of the price changes in the Online Store, which may occur in relation to individual Products after the Customer orders.
4.4. In order to conclude the Product Sales Agreement using an interactive form, please go to the Online Store website, select the Product and submit based on Showing messages and information to the Customer Order using an interactive form.
4.4.1. When placing the Order, the following data necessary to submit must be indicated Orders: name and surname, address (street, house number, city and its code) postal), contact telephone number, Product, quantity of Product, place and method of delivery Product, payment method.
4.5. Placing an order using an interactive form takes place when you click on the form of the "Realize order" field.
4.6. After placing the Order, the Seller immediately (1) confirms its receipt, which binds the Customer with his statement and (2) accepts the Order for execution - The Sales Agreement is concluded at this time. Confirmation of receipt of the Order and acceptance of it for implementation takes place by sending the client an appropriate message to the one provided in when placing Orders e-mail address (e-mail address).
4.7. When placing an order using an interactive form - until submission Orders - The customer can modify the data entered. To do this, please target information displayed to the Customer and information available on the Store's website Internet.
5.1. In the event of the conclusion of the Sale Agreement, the delivery of the Product will be effected not later than within 14 calendar days from the date on which the Sales Agreement was concluded.
5.2. The Seller will deliver Products in accordance with the Customer's choice:
5.2.1. own transport; or
5.2.2. via mail or carrier indicated during the order placement.
5.3. The delivery of the Products is available on the territory of: European Union.
5.4. The delivery costs will be clearly indicated during the ordering process and they are available on the Online Store website in the tab "Delivery and payment costs"
5.5. According to art. 545 § 2 of the Civil Code in the event of sending the Product to the Customer via the carrier, the Customer is obliged to inspect the parcel in time and in the manner accepted with such parcels. If he determines that during the transport a loss or damage to the Product occurred, he is obliged to perform all actions necessary to establish liability carrier.
6.1. The seller provides the following payment methods:
6.1.2. By bank transfer (Seller's bank account details are indicated on the Store's website
and in an e-mail sent to the Customer after placing the Order).
6.1.3. electronic payments DotPay, PayU, Paypal, SOFORT, Transfer.
6.2. In the case of a payment method other than payment on delivery, when collecting the shipment is obliged to pay the price under the Purchase Agreement within 7 days from its date conclusion, unless the Sales Agreement provides otherwise.
6.3. In the case of Customers who are not also Consumers, the Seller has the right to limit the available payment methods, including the requirement to make a prepayment in whole or in part.
7. RIGHT TO WITHDRAW FROM THE AGREEMENT
7.1. The Customer who is also a Consumer who concluded a Sales Agreement or a contract for provision of electronic service, may withdraw from it without giving reasons, submitting appropriate written statement within ten days. To comply with this deadline, it is enough to send statements before its expiry. The above authorization may be exercised by Consumer by sending a statement of withdrawal to the following address: AE Company Edyta Adamowicz, Białostocki Park Naukowo-Technologiczny, ul. Żurawia 71, 15-540 Białystok
7.2. Ten day period, in which the Consumer may withdraw from the Sales Agreement or the Contract providing Electronic Services, counts from the date of release of the Product in the case of the Agreement sales, and when the contract concerns the provision of electronic services - from the date of its conclusion.
7.3. In the event of withdrawal from the contract, a sales contract or contract for the provision of electronic services is considered void and the customer is released from any obligations. What Parties testified, is returned in the unchanged state, unless a change was necessary within the limits ordinary management. The return should take place immediately, not later than within fourteen days. If the Consumer has made any prepayments, they are entitled to statutory interest from the date make a prepayment.
7.4. The Seller shall return the number to the bank account indicated by the Consumer or in another way indicated by the Consumer.
7.5. The right to withdraw from a distance contract is not payable to the Consumer in cases of:
(1) the provision of services commenced, with the consumer's consent, before the expiry of the period in question above in points 7.1 and 7.2; (2) regarding audio and visual recordings and recorded on IT data carriers after the consumer has removed their original packaging; (3) contracts for services for which the price or remuneration depends solely on the price movement on the financial market; (4) benefits with properties specified by the consumer in a complex by him an order or closely related to his person; (5) benefits that due to them the character can not be returned or the subject of which is quickly corrupted; (6) delivery of the press; (7) gambling services.
8. COMPLAINT PROCEDURE
8.1. Complaints for non-compliance of the Product with the Sales Agreement
8.1.1. The Seller is liable to the Customer who is a natural person who purchases the Product for the purpose not related to professional or business activity, due to incompatibility of the Product with A sales agreement to the extent specified by the Act of 27 July 2002 on specific terms of consumer sales and amending the Code (Journal of Laws No. 141, item 1176 as amended).
8.1.2. Complaints for non-compliance of the Product with the Sales Agreement may be submitted in writing to address of AE Company Edyta Adamowicz, Białostocki Park Naukowo-Technologiczny ul. Żurawia 71, 15-540 Białystok or via email to the following address: email@example.com
8.1.3. The Seller will respond to the complaint promptly, no later than within 14 days. The Seller's response to the complaint is sent to the address provided by the Customer or in another way provided by the client.
8.1.4. The Seller informs that in the case of Products also covered by the guarantee of authorization from this title should be performed in accordance with the conditions included in the warranty card. The warranty for the sold product does not exclude, limit or suspend the rights Customer due to the Seller's liability for non-compliance of the Product with the Sales Agreement in the scope specified in the Act of July 27, 2002. about special terms of sale consumer law and amending the Civil Code (Journal of Laws No. 141, item 1176, as amended).
8.2. Complaints related to the provision of electronic services
8.2.1. Complaints related to the provision of Electronic Services may be submitted in writing to
address of AE Company Edyta Adamowicz, Białostocki Park Naukowo-Technologiczny ul. Żurawia 71, 15-540 Białystok or via email to the following address: firstname.lastname@example.org
8.2.2. The Customer has the right to file a complaint within one month from the date on which he noticed irregularities in the provision of the Electronic Service.
8.2.3. It is recommended to provide as much information and circumstances as possible in the content of the complaint the subject of the complaint, in particular the type and date of occurrence of the irregularity, and contact details - it will facilitate and speed up the consideration of the complaint by the Service Provider.
8.2.4. The complaint will be considered by the Service Provider immediately, no later than on time
8.2.5. The Service Provider's response to the complaint is sent to the Customer's e-mail address provided in complaint notification or another way provided by the client.
9. PERSONAL INFORMATION
9.1. The administrator of the Customer's personal data collected via the Online Store
AE Company Edyta Adamowicz, Białostocki Park Naukowo-Technologiczny ul. Żurawia 71, 15-540 Białystok
E-mail address: email@example.com
The website address www.zerowasteshop.pl
Phone number +48 884 780 395
9.2. Customer's personal data collected by the Administrator via the Online Store
they are collected in order to implement the Sales Agreement or a contract for the provision of the Service concluded with it.
9.3. The customer has the right to access their data and correct them.
9.4. Providing personal data by the customer is voluntary, but not indicated in Regulations of personal data necessary to conclude a sales agreement or contract providing electronic services results in refusal to conclude this contract. Data necessary for conclusion of the Sales Agreement or contract for the provision of electronic services are also indicated each time on the website of the Online Store.
10. FINAL PROVISIONS
10.1. Contracts concluded through the Online Store are concluded in Polish.
10.2. In matters not covered in these Regulations, the provisions shall apply applicable to the territory of the Republic of Poland, including the Civil Code, the Act on providing electronic services of July 18, 2002 (Journal of Laws No. 144, item 1204, as amended); Act on the protection of consumer rights and liability for damage caused by a dangerous product of March 2, 2000 (Journal of Laws No. 22, item 271, as amended); Act on specific terms of consumer sales and amendments to the Civil Code of 27 July 2002 (Journal of Laws No. 141, item 1176, as amended) and other relevant provisions of Polish law.
10.2.1. The choice of Polish law does not deprive the consumer of the protection granted to him on the basis of provisions that can not be excluded by contract, by law, which would be appropriate in the absence of choice, i.e. the law of the country in which the consumer has his habitual residence, a the entrepreneur (1) performs his business or professional activity in the country in which the consumer has his habitual residence; or (2) in any way directs such activity to that country or to several countries with that country; and the contract comes in scope of this activity.
10.3. Customers can access the Regulations at any time via the link placed on the main page of the Online Store and download it and print it out.
The current Regulations of the Online Store are available at www.zerowasteshop.eu, the Regulations tab, and are provided free of charge to the Customer (electronically) at his request.
10.4. Consolidation, security and making available to the Customer the content of the concluded Sales Agreement and contracts for the provision of electronic services are provided through (1) providing access to the Regulations for pages indicated in point 9.4 and (2) sending an e-mail to the Client, and in the case of Sales contracts also by (3) attaching purchase receipts to packages.
10.5. Disputes arising between the Service Provider, the Seller and the Customer who is at the same time Consumers are subjected to the appropriate common courts. Disputes arising between The Service Provider, the Seller and the Customer who is not also a Consumer shall be subjected court competent for the seat of the Service Provider or the Seller.
10.6. Regulations come into force on 01/03/2018